Privacy Policy

Last Updated: September 15, 2026

Overview

This Privacy Policy explains how Nesvisia collects, uses, shares, and protects your personal information when you visit Nesvisia.com, place an order, contact us, or use our services.

Information We Collect

When you interact with our store, we may collect personal information including your name, email address, phone number, shipping information, order and transaction details, account information where applicable, customer support communications, device and browser information, IP address, approximate location information, and information collected through cookies, pixels, and similar technologies.

Payment information is securely processed by Shopify or third-party payment providers. Nesvisia does not store your full payment card details.

How We Use Your Information

We may use your personal information to process, fulfill, and deliver orders, manage payments and refunds, respond to customer requests, provide customer support, communicate with you about orders and services, improve our website, products, and customer experience, prevent fraud and maintain security, analyze website performance and customer interactions, provide personalized content and advertising where permitted, send marketing communications where you have provided consent or where permitted by law, and comply with legal and regulatory obligations.

How We Share Your Information

We may share your personal information with trusted service providers that support our business operations, including Shopify, payment processors, shipping and fulfillment partners, analytics and advertising providers, technology service providers, customer support providers, professional advisers, and government or regulatory authorities when legally required.

We may also share information in connection with a merger, financing, restructuring, sale of assets, or similar business transaction. We do not sell your personal information.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to enable essential website functions, remember your preferences, understand how visitors use our website, improve website performance, measure advertising effectiveness, and support personalized advertising where permitted.

You can manage certain cookie preferences through your browser settings or available privacy controls.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer service, fraud prevention, dispute resolution, recordkeeping, and legal or regulatory compliance.

We use reasonable technical, administrative, and organizational safeguards to protect your information. However, no online system or method of data transmission can guarantee complete security.

Your Privacy Rights

Depending on where you live, you may have the right to access your personal information, request correction or deletion, request a copy of your data, restrict or object to certain processing, withdraw consent where applicable, and opt out of certain marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

We may need to verify your identity before processing certain privacy requests.

To submit a privacy request, please contact us at:

Email: service@nesvisia.com

Children's Privacy

Nesvisia is not intended for children, and we do not knowingly collect personal information from children in violation of applicable laws.

International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we use appropriate safeguards to protect personal information during international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or regulatory obligations.

Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.

Nesvisia is operated by RPE Limited

Address: G/F, 15 Creasy Road, Jardine's Lookout, Wan Chai